An honest, feature-by-feature comparison to help you choose the right business management software for your service business.
Try Ops-Deck Free for 6 Months →6 months free · $49/mo after · Setup in under 30 minutes
Bottom line: Service Fusion is Small-to-mid service businesses (HVAC, plumbing, electrical, appliance repair) that want flat pricing and solid dispatch without per-tech fees. Ops-Deck is the better fit if you want scheduling, CRM, invoicing, and marketing automation in one platform — founding members get 6 months free, then $49/month locked forever. No per-user fees, no hidden add-ons, no onboarding costs.
All features included. No per-user fees. No add-ons. 6 months completely free for founding members.
Founding rate locked forever · Cancel anytime
Flat monthly pricing with no per-user fees. Annual billing discounts available.
| Feature | Ops-Deck | Service Fusion |
|---|---|---|
| Job Scheduling & DispatchDrag-and-drop job board, tech assignment, route optimization | ✓ | ✓ |
| Customer CRM & PipelineLead stages, follow-up automation, customer history | ✓ | ~ |
| Estimates & QuotingOn-site estimates, digital approval via SMS | ✓ | ✓ |
| Invoicing & PaymentsOn-site card payments, pay links by SMS, auto-reminders | ✓ | ✓ |
| Online Booking WebsiteEmbeddable booking widget + hosted booking page | ✓ | ~ |
| Marketing AutomationAutomated follow-ups, seasonal campaigns, re-engagement | ✓ | ~ |
| Review Request AutomationAuto-sends review requests after job completion | ✓ | ~ |
| Team GPS TrackingReal-time tech location on dispatch map | ✓ | ✓ |
| Business Analytics DashboardRevenue, jobs completed, conversion rates, team performance | ✓ | ~ |
| Flat Monthly PricingNo per-user fees, no SMS charges, no hidden add-ons | ✓ | ✓ |
Small-to-mid service businesses (HVAC, plumbing, electrical, appliance repair) that want flat pricing and solid dispatch without per-tech fees.
Local service businesses (HVAC, plumbing, cleaning, landscaping, auto repair, and more) with 1–20 employees who want a single unified platform for scheduling, CRM, invoicing, and customer marketing — without paying for 5 separate tools.
Yes. Ops-Deck covers all of Service Fusion's core features — scheduling, dispatch, invoicing, customer management — plus adds a full CRM pipeline, marketing automation, and a modern UI. As a founding member, Ops-Deck is $49/mo vs Service Fusion's $149–$349/mo.
Service Fusion charges $149/mo (Starter), $199/mo (Plus), or $349/mo (Pro) with flat pricing (no per-user fees). Ops-Deck as a founding member is $49/mo flat — covering everything most service businesses need.
Service Fusion has customer history and contact management, but no true sales pipeline CRM. There are no deal stages, lead scoring, or automated follow-up sequences. Ops-Deck includes a full pipeline CRM out of the box.
Both have solid scheduling and dispatch. Ops-Deck's dispatch board is more modern and mobile-friendly. Service Fusion has more legacy features for inventory-heavy trades, but Ops-Deck covers the scheduling use case well with a cleaner interface.
Yes. Export your customer data from Service Fusion and import it to Ops-Deck. We offer free migration support. Most businesses are live on Ops-Deck within 2–3 business days.
More comparisons:
Switch from Service Fusion and claim your founding member rate. Price never increases — no matter what Ops-Deck charges new customers.
Limited spots available · Cancel anytime · No contracts
6 months completely free. Then $49/mo locked forever as a founding member.
Try Ops-Deck Free for 6 Months →Join hundreds of contractors already using Ops-Deck · Cancel anytime · No contracts