An honest, feature-by-feature comparison to help you choose the right business management software for your service business.
Try Ops-Deck Free for 6 Months →6 months free · $49/mo after · Setup in under 30 minutes
Bottom line: ServiceTitan is Large HVAC, plumbing, or electrical businesses with 10+ trucks, dedicated office staff, and IT resources to handle a complex implementation. Ops-Deck is the better fit if you want scheduling, CRM, invoicing, and marketing automation in one platform — founding members get 6 months free, then $49/month locked forever. No per-user fees, no hidden add-ons, no onboarding costs.
All features included. No per-user fees. No add-ons. 6 months completely free for founding members.
Founding rate locked forever · Cancel anytime
Pricing is quote-based and varies significantly. Typical contracts are annual with 3-year lock-ins common.
| Feature | Ops-Deck | ServiceTitan |
|---|---|---|
| Job Scheduling & DispatchDrag-and-drop job board, tech assignment, route optimization | ✓ | ✓ |
| Customer CRM & PipelineLead stages, follow-up automation, customer history | ✓ | ~ |
| Estimates & QuotingOn-site estimates, digital approval via SMS | ✓ | ✓ |
| Invoicing & PaymentsOn-site card payments, pay links by SMS, auto-reminders | ✓ | ✓ |
| Online Booking WebsiteEmbeddable booking widget + hosted booking page | ✓ | ✓ |
| Marketing AutomationAutomated follow-ups, seasonal campaigns, re-engagement | ✓ | ✓ |
| Review Request AutomationAuto-sends review requests after job completion | ✓ | ✓ |
| Team GPS TrackingReal-time tech location on dispatch map | ✓ | ✓ |
| Business Analytics DashboardRevenue, jobs completed, conversion rates, team performance | ✓ | ✓ |
| Flat Monthly PricingNo per-user fees, no SMS charges, no hidden add-ons | ✓ | ✕ |
Large HVAC, plumbing, or electrical businesses with 10+ trucks, dedicated office staff, and IT resources to handle a complex implementation.
Local service businesses (HVAC, plumbing, cleaning, landscaping, auto repair, and more) with 1–20 employees who want a single unified platform for scheduling, CRM, invoicing, and customer marketing — without paying for 5 separate tools.
ServiceTitan is built for companies with $5M+ in revenue. Implementation takes months and costs $5,000–$15,000 upfront. Ops-Deck is designed for 1–15 tech businesses — you're live in a day, with 6 months free for founding members, then $49/month — no onboarding fee.
ServiceTitan has deeper enterprise features for very large operations. Ops-Deck covers 95% of what a growing service business needs: scheduling, dispatch, invoicing, CRM, and marketing automation — without the enterprise overhead or $400–$800/month price tag.
ServiceTitan doesn't publish pricing. Most businesses report paying $398–$800+/month, plus $5,000–$15,000 in onboarding fees, often locked into multi-year contracts. Ops-Deck founding members pay $49/month flat — no setup fee, cancel anytime.
Ops-Deck is built to grow with you from 1 tech to 20+ without requiring you to "graduate" to a new platform. Most businesses that choose Ops-Deck over ServiceTitan save $3,000–$8,000 per year in software costs.
Ops-Deck has everything most service businesses actually use: scheduling, dispatch, job tracking, invoicing, customer CRM, estimates, and marketing automation. ServiceTitan adds enterprise BI, call center integrations, and complex reporting — features 95% of service businesses never need.
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Switch from ServiceTitan and claim your founding member rate. Price never increases — no matter what Ops-Deck charges new customers.
Limited spots available · Cancel anytime · No contracts
6 months completely free. Then $49/mo locked forever as a founding member.
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